FAQs
FAQs

Frequently Asked Questions

 

Q: How can I make an appointment at the clinic if I am a foreign patient?

A: To schedule an appointment at the clinic as a foreign patient, you can contact us by phone or fill out the appointment form on our website.

Q: What are the conditions and requirements for foreign citizens to receive medical assistance?

A: When submitting a request, please provide the following information:

– Patient’s name and date of birth.

– Specific request from the patient or responsible party (diagnostic procedure, treatment procedure, second opinion from a specialist).

– All available medical data translated into English (medical history, results of previous examinations, specialist conclusions, etc.) in the form of document scans and download links, allowing us to directly review the examinations (CT scans, MRI scans).

In response to your request, we will provide a clinic opinion on the possibility of providing the requested services and an approximate cost estimate, as well as coordinate the date of your visit to GMI.

Q: How is care and treatment coordinated for international patients with international medical standards?

A:Coordination of medical care and treatment for foreign patients is carried out in compliance with international medical standards and in close cooperation with doctors and specialists.

Q: What are the specializations of doctors in the clinic and how to choose a suitable specialist?

A:GMI employs doctors of various specializations, and you can choose the right specialist with the help of our consultant.

Q: Is it possible to get a consultation by phone or online before coming to the clinic?

A: To get a consultation by phone or online before coming to the clinic, you can contact the international department and arrange a meeting with a doctor.

Q: What options are available for getting a second opinion from another doctor for foreign patients?

A: Foreign patients can request a second opinion from another doctor through the international department, which will help organize a consultation and discuss further steps.

Q: What are the waiting times for seeing a doctor and undergoing medical procedures for foreign patients?

A: The waiting times for seeing a doctor and undergoing medical procedures for foreign patients depend on the specific services and the availability of doctors.

Q: What procedures are required to obtain a medical tourist visa and travel for treatment in your country?

A: To obtain a medical tourist visa and travel for treatment in our country, you need to contact the consular department of the embassy and provide medical documents and an invitation from the clinic.

Q: What types of medical examinations and laboratory tests are available to foreign patients?

A: Foreign patients can undergo various medical examinations and laboratory tests as prescribed by the doctor and recommended by specialists (see check-up).

Q: What language services are provided in your clinic for foreign patients?

A: Language translation services can be provided for foreign patients upon request to ensure comfortable interaction with doctors and clinic staff.

Q: What are the rules and procedures for confidentiality and data protection for foreign patients?

A: We strictly adhere to confidentiality and data protection rules for all patients, including foreigners, in accordance with medical standards.

Q: What accommodation options are available to foreign patients during treatment?

A: Foreign patients have various accommodation options in hotels or apartments near the clinic. If hospitalization is required, specialized medical centers of the clinic can be provided.

Q: What additional medical services and treatment programs are available to foreign patients?

A: Additional medical services and treatment programs for foreign patients may include specialist consultations, second opinions, tests, and rehabilitation. Dietary nutrition, physiotherapy, and integrative medicine can be provided for foreign patients upon doctor’s recommendation and coordination with the international department.

Q: Is transport service provided for foreign patients from the airport to the clinic and back?

A: We provide transport service for foreign patients from the airport to the clinic and back by prior arrangement.

Q: What are the options for accommodating accompanying persons or family members during the patient's treatment?

A: Accommodation options in hotels or apartments near the clinic are provided for accompanying persons or family members of foreign patients.

Q: What are the cost conditions for medical services for foreign patients?

A: The cost and payment conditions for medical services for foreign patients depend on the type of services and duration of treatment. We will provide detailed information after consultation. The deposit specified in the estimate will need to be transferred before arrival at the clinic. Prepayment for treatment is done prior to seeing the doctor, undergoing examinations, and treatment in the clinic.

Q: What are the payment conditions for medical services for foreign patients?

A: Payment conditions for medical services for foreign patients are discussed with the international department and may include various payment options.

Q: What post-operative care and support services are available for foreign patients?

A: After surgeries or treatments, foreign patients are offered rehabilitation programs, physical therapy, and post-treatment support for quick recovery.

Q: What are the conditions for the stay of foreign patients in the clinic in case of long-term treatment or rehabilitation?

A: The conditions for the stay in the clinic for foreign patients in case of long-term treatment or rehabilitation are discussed with the care coordinator and may include various accommodation options.

Q: What services are provided for foreign patients in case of medical emergencies?

A: In case of medical emergencies, foreign patients will receive urgent medical care at the clinic and, if necessary, will be referred to a specialized center.

Q: What are the procedures and conditions for arranging medical evacuation and transport of a foreign patient?

A: To arrange medical evacuation and transport of a foreign patient, contact the international department to organize the process according to international standards.

Q: What are the procedures for issuing medical documents and discharge after treatment for foreign patients?

A: Procedures for issuing medical documents and discharge after treatment for foreign patients are discussed with the international department and carried out in compliance with all necessary requirements and rules.

Q:What support is provided to foreign patients after discharge from the clinic?

A: After discharge from the clinic, foreign patients are provided with support in the form of recommendations for further care, prescriptions, follow-up visits, and access to medical consultation as needed.

Q: What opportunities are provided for feedback and satisfaction assessment of foreign patients after treatment?

A:Foreign patients can assess satisfaction and provide feedback on the services received through satisfaction surveys provided in the international department.

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